Billpay @ Australia Post
Billmanager is ideal for managing household bills that come in regularly
like gas, electricity and council rates. With this plan you know what your
monthly/fortnightly payments will be. Call Australia Post on 13
1816 for help.
Capital Grants one-off assistance
This
scheme provides one-off assistance to low-income families with defective
appliances which have caused higher expenses. An emergency must exist. The
Department of Human Services requires a referral, which may be obtained from
a Financial Counsellor or the utility company. For assistance contact the
Concessions Unit on 1800 658 521. Health Care card, Pensioner
Concession card or Gold Card is needed for this assistance.
Centrepay
Centrelink provides Centrepay to people
receiving payments from Centrelink. It is a free direct bill paying
service where regular amounts are deducted from your Centrelink payment.
Please contact 13 1021.
Electricity and Gas
Assistance with these bills can be obtained through the Easyway payment
scheme. Contact your Electricity or Gas Company and ask about the scheme.
Payments can be made fortnightly, payable at the Post Office or by Direct
Debit from your bank account. A current Pensioner Concession Card or
Health Care Card is needed for this service.
Mortgage Relief
An
interest free loan of up to $15,000 for up to two years may be obtained from
the government. This loan is to assist with monthly payments and/or
outstanding arrears. At the end of the two year period the loan must be
repaid by monthly instalments. Ring the Department of Human Services on
1800 134 872.
Optus
Optus has
an instalment payment scheme; contact them on 1800 505 201.
Rates
If you
are unable to pay your Frankston City Council rates on the due date contact Council
directly on 9784 1888 to negotiate monthly payment. Each case is
assessed separately by Council.
Telstra
A Budget
card is available from Telstra to assist in making regular instalment
payments. Always contact your provider if you have difficulties paying your
bills. Ring Telstra for more information regarding Telstra's
Access for Everyone on 1800 804 591 or check the website
www.telstra.com.au/accessforeveryone .
Utility Relief Grants Scheme
Individuals in crisis may receive one-time help with their utility bills
(electricity, water, gas and LPG). Application forms are available from your
Gas or Electricity Company. Ring the Frankston City Council Financial
Counsellor on 9784 1888 to assist you in completing an application.
Non-mains Utility Relief Grant Scheme can be contacted on 1800 658 521.
Water Rates
South
East Water offers a water relief scheme to assist with an outstanding water
bill in case of financial hardship. The scheme allows bills to be paid
fortnightly or monthly. For further advice ring South East Water on 131
851.
Download and Print 
Where
to Find Assistance
175k (2 page PDF)
Bill payments, financial
assistance, school payments, legal assistance and counselling.
