Financal Assistance
Brotherhood of St Lawrence Progress Loan
8781 5900
Address: Frankston High Street Centre. 24–26 High Street Frankston Vic. 3199.
Hours: Monday, Tuesday & Wednesday 9.00 ― 5.00 or leave message.
Subject to assessment, low cost, affordable loans available for the purchase of whitegoods, furniture, education and essential medical items to people with a Health Care or Pension card. An initial assessment is required and applications are assessed on an individual basis. Applicants must have resided at the same address for at least three months and be able to show payment history for rent and other household bills.
Centrelink ― Crisis payment
132 850
In case of release from gaol, leaving residence and fleeing domestic violence, etc. ― all within seven days of occurrence.
131 021
Appointments, help with financial matters; closed on National and State Public Holidays.
Credit Helpline
9602 3800
Hours: Mon ― Fri 10:00am―1:00pm; 2:00pm―4:00pm.
Consumer Affairs Victoria
1300 558 181
Investigates complaints about fraudulent, illegal or unfair trade or commercial practices regarding goods and services.
Consumer Action Law Centre (Legal Advice Line)
1300 881 020
Hours: Mon ― Fri 10:00am―1:00pm, 2:00―4:00pm
Free advice and referrals on consumer credit matters such as contracts, hire purchase and other consumer finance matters.
Frankston Council
9784 1888
Frankston residents only, financial counselling.
Good Shepherd
9769 6281 (to make appointment)
South East Water clients - Monday
General financial counselling - Wednesday and Friday.
Infochoice www.infochoice.com.au/banking/creditcards comparison of credit cards.
MoneyHelp
A not-for-profit financial counselling and debt advice service funded by the Victorian Government to assist those affected by the global economic downturn. It provides free, confidential and independent financial advice to Victorians experiencing, or concerned about, job loss or reduced working hours.
1800 149 689 Free phone financial counselling service (including interpreters).
Hours: Monday-Friday, 9:30am — 5:00pm
Website: www.moneyhelp.org.au
Traveller’s Aid
9654 2600
Hours: Mon ― Fri 8:00am―5:00pm
Will assist people who have to travel because of an emergency. Must ring to make an appointment
Download and Print
 Where to Find Assistance 175k (2 page PDF)
Bill payments, financial assistance, school payments, legal assistance and counselling.
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