Good Shepherd Step Up Loan (NAB)
Phone: 9791 8344 through Dandenong CAB
Subject to assessment, low cost, affordable loans available for whitegoods, furniture, education and essential medical items to people with a Health Care or Pension card who have lived at the same address for at least three months and are able to show payment history for rent and other household bills. Initial assessment required. Applications are assessed on an individual basis.
Brotherhood of St Laurence No Interest Loan
Phone: 8781 5900
Address: Frankston High Street Centre
24–26 High Street Frankston 3199
Hours: Monday to Friday 9:00 ― 5:00
The Brotherhood of St Laurence Progress Loan scheme is no longer available. They now provide the No Interest Loan Scheme (NILS). This scheme provides loans of up to $1000 for people on low incomes who have a Centrelink Concession Card.
The loan can be used for the purchase of essential household items and can be paid off in affordable amounts. Please contact 8781 5900 or visit the www.bsl.org.au website for more information about a NILS Loan in Frankston.
Centrelink ― Crisis payment
Phone: 132 850
In case of release from gaol, leaving residence and fleeing domestic violence, etc. ― all within seven days of occurrence.
Appointments, help with financial matters; closed on National and State Public Holidays.
Phone: 1800 273 348
Hours: Mon ― Fri 10:00am―1:00pm; 2:00pm―4:00pm.
Consumer Affairs Victoria
Investigates complaints about fraudulent, illegal or unfair trade or commercial practices regarding goods and services.
Consumer Action Law Centre (Legal Advice Line)
Phone: 1300 881 020
Hours: Mon ― Fri 10:00am―1:00pm, 2:00―4:00pm
Free advice and referrals on consumer credit matters such as contracts, hire purchase and other consumer finance matters.
Good Shepherd (South East Water)
Must have account with South East Water AND meet one or more of these criteria:
- Receiving Centrelink benefits, government pension or low income earner
- At risk of, or disconnected from utilities
- Have debts or overdue fines
Good Shepherd can help by providing information on:
- Options and advocacy on large outstanding debts and debt management
- Eligibility for Utility Relief Grant schemes
- Early release superannuation criteria
- Bankruptcy and Magistrates Court processes
- Credit and debt matters
Service is Free
Phone: Good Shepherd on 5971 9444 or
1800 999 712 to make an appointment.
This service is located at:
Community Support Frankston
35 Beach Street, FRANKSTON.
www.infochoice.com.au/banking/credit-card.aspx comparison of credit cards.
1800 149 689 Free phone financial counselling service (including interpreters).
A not-for-profit financial counselling and debt advice service funded by the Victorian Government to assist those affected by the global economic downturn. It provides free, confidential and independent financial advice to Victorians experiencing, or concerned about, job loss or reduced working hours.
Hours: Monday-Friday, 9:30am — 5:00pm
Phone: 9654 2600
Located in Southern Cross Station, Flinders Street Station and City Village in Burke Street.
May assist people who have to travel because of an emergency. Phone to make an appointment.
Hours: Mon ― Fri 9:00am―5:00pm
See the contact details page of the Traveller's Aid website for the phone numbers, open hours and email addresses of their three locations in Melbourne.
Download and Print
Where to Find Assistance 175k (2 page PDF)
Bill payments, financial assistance and school payments.
No Interest and Low Interest Loans 175k (2 page PDF)
Low or no cost loan options in the local area.